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I am now off on Wednesdays and it's going to be interesting seeing how my coworkers handle it

· 2 min read

Picture this: an insurance office that’s busier than a squirrel on a caffeine binge. The only Customer‑Service Representative (CSR) left after a brutal budget cut is now the office’s emotional and operational lifeline. Meanwhile, the sales team—three folks, two of whom think “service” is a typo in the word “sales”—are on a quest to avoid actual work.

The Daily Soap Opera​

Every time the CSR steps out—just a few hours, or a full day—the sales crew starts a symphony of frantic calls, frantic texts, and frantic “can you look at this billing thing?” requests. They’re basically shouting, “Help! I can’t handle my own customers!” and then immediately proceed to chat about lunch plans or the latest office gossip.

The plot twist? They still want to do the actual changes to the customers’ accounts while the CSR is on a coffee break. In other words, they’re using the CSR as a human remote‑control.

The New Rule of the Day​

Rule #1: Don’t let the sales team call or text you while you’re off.
Rule #2: If you’re the only one who can fix billing, you’re not a safety net—you’re a paid lifeguard.
Rule #3: Set boundaries. Let the chaos ensue, but only if you’re ready for popcorn.

So I’ve decided: every Wednesday, I will be off—no email, no phone, no “call me back” from anyone. I’ll be at home, sipping tea, and not being paid to think about the office. If they try to ping me, they’ll get the silent treatment, and I’ll let them figure it out on their own.

I can already hear the office chatter: “Did you hear? The CSR is off! What’s going to happen?” The answer? Chaos, a little panic, and probably a very confused sales rep who will have to learn how to actually do their job.

TL;DR​

I’m taking Wednesdays off, and the office is about to learn a lesson in self‑sufficiency. If you’re a sales rep who can’t handle a billing inquiry, maybe try doing it yourself before you ask the CSR. Popcorn’s ready—watch the chaos.

Reddit Commentary​

  • "LOL, we get it. Let them learn the hard way. Set boundaries, stop being the safety net. Let the chaos ensue. Popcorn's ready!"
  • "Check in Thursday—give us the updates!"